Understanding the importance of tackling poor conduct effectively.
Covering both informal and formal processes, these are also potential ‘quick fixes’ where the employee does not have the relevant qualifying service. This course looks at misconduct, gross misconduct, and runs through how to issue an informal warning right through to dismissal stage. It also looks at some of the skills needed to carry out a professional hearing and how to tackle the employees who ‘upset’ the process by throwing sickness or grievance into the mix.
Delegates receive a good solid grounding to ensure that your company does not fall foul of any claims on the basis that you have not followed relatively straightforward procedures.
Establishing the difference between capability and conduct is what this course is all about.
The course covers:
- Conduct management – why bother?
- Roles and responsibilities of managers
- legal implications
- The hearing officer
- The process – stages and outcomes
- Gross misconduct
- Deciding on the penalty
- Standard of proof
- Representations and appeals
- Case law