Time to get your Sherlock Holmes on, there’s something afoot You cannot present a case to an employee without first having explored all the circumstances surrounding the alleged misconduct/ poor performance for them to be able to respond to the company’s position. This course gives you the skills to be able to do it properly.

Coaching Skills for Managers

Coaching is one of the most effective methods of enhancing performance. This is a practical course which will explore models of coaching and identify when and how to use them.

Management Essentials

I’m not bossy, I have skills. Leadership skills. How many times do organisations promote people into management positions based on their technical competence alone and not their people management skills?