Course overview

Absence is a major frustration for all employers but it is inevitable that people become unwell. Attendance Management is not about punishing people for being ill, it’s about being proactive in addressing attendance issues head on and setting up a framework of expectations. This enables employees to understand what is expected of them in terms of attendance and the implications of not achieving those standards.

This Attendance Management course covers how to deal with frequent short-term and long-term absences linking into a potentially fair dismissal for both conduct and capability.

We explore the challenges of stress being a factor in some cases, as well as giving you practical tools to use to effectively manage attendance in the workplace.

Learning outcomes

  • Understand the many reasons for absence and appreciate the impact these have on work and your team
  • Be able to analyse attendance patterns and identify underlying causes of absence
  • Know how to conduct a return to work interview
  • Understand how to use triggers for formal attendance management procedures
  • Know about the risks and issues associated with attendance management
  • Be able to undertake a compliant long-term absence from work process to result in a potentially fair dismissal

Who will benefit?

  • First line managers and team leaders
  • Newly appointed people managers
  • Experienced managers in need of a refresher
  • Managers currently facing an attendance challenge within their team

Course content

  • Frustrations and notification process
  • Certification and return to work interviews
  • Addressing excessive short-term absences and patterns
  • Attendance reviews and formal action
  • Adjustments and alternatives for supporting disability at work

“Very practical and relevant to our business. I want the training to be focussed towards what the managers perspective is on a day to day issues, to empower them to act, not be paralysed by fear.”


Register your interest in Attendance Management

Please complete the form below, call 0345 076 2288 or email marketing@ahrconsultants.co.uk