It’s a sad truth that not everyone will get along with everyone else during their life.

At work this can be particularly challenging and ongoing conflict between employees can be extremely damaging to your business and have a devastating impact on workplace morale.

For managers, it is essential that you can recognise and promptly resolve any conflict arising within your teams to prevent things escalating to crisis point.

This Conflict Management course explores the various causes of conflict within the workplace and gives you practical tools to help you resolve conflict in a positive and productive way.

This course is CPD certified.


Course content

  • Definition and facts and figures
  • Causes of conflict and what conflict management is
  • Looking for the signs and symptoms
  • The manager’s role and individual responses to conflict
  • Mediation

Course duration

Conflict Management is a half day course.

Dates and location

All our courses can be delivered on your premises at a date and time to suit you. Alternatively, you can attend one of the following open courses. As this is a half day course it has been coupled with Difficult Conversations to provide a comprehensive full day of training.

  • Thursday 21 November 2019 – fully booked, waiting list available

These courses are held at our Rugby office:

AHR Consultants
Suite 5 Bloxam Court
CV21 2DU
Phone: 0345 076 2288

Course fees

£175 + VAT per delegate. In-house training costs on application.

How to book

Please complete the form below, call 0345 076 2288 or email marketing@ahrconsultants.co.uk. View the terms and conditions.