It’s a sad truth that not everyone will get along with everyone else during their life.
At work this can be particularly challenging and ongoing conflict between employees can be extremely damaging to your business and have a devastating impact on workplace morale.
For managers, it is essential that you can recognise and promptly resolve any conflict arising within your teams to prevent things escalating to crisis point.
This Conflict Management course explores the various causes of conflict within the workplace and gives you practical tools to help you resolve conflict in a positive and productive way.
This course is CPD certified.
- Definition and facts and figures
- Causes of conflict and what conflict management is
- Looking for the signs and symptoms
- The manager’s role and individual responses to conflict
Conflict Management is a half day course.
Dates and location
All our courses can be delivered on your premises at a date and time to suit you. Alternatively, you can attend one of the following open courses. As this is a half day course it has been coupled with Difficult Conversations to provide a comprehensive full day of training.
- Monday 20 May 2019
- Thursday 21 November 2019
These courses are held at our Rugby office:
Suite 5 Bloxam Court
Phone: 0345 076 2288
£175 + VAT per delegate. In-house training costs on application.