Communication is the overriding element to good management. We look at some of the barriers to communication, the importance of it and provides some fundamental skills and tactics to enable managers to do their job well.

This course also looks at management vs leadership and the qualities of a good leader, touching on different management styles and their uses.

A good manager recognises that they can’t do everything themselves so delegation is key for their teams’ development. It is also essential that the manager focuses on their tasks effectively.

Following a decision making exercise, delegates will be aware of the key steps in the decision making process and will know how to apply this in their own situation.

This course is CPD certified.


Learning outcomes

  • Understand the difference between leadership and management
  • Know what constitutes effective communication, and have the skills to maximise your effectiveness
  • Be able to recognise your management style, and use others to suit the circumstances
  • Understand the value of sound decision making, time management and delegation
  • Have a range of techniques to help you effectively manage your people at work
  • Know how to set SMART objectives

Who will benefit?

  • First line managers and team leaders
  • Newly appointed people managers
  • Experienced managers in need of a refresher

Course content

  • Management styles and motivation
  • Communication and team roles
  • Prioritising, planning and time management
  • Decision making and delegation
  • Goal setting and coaching

Course duration

Management Essentials is a full day course, starting at 9:30 am and finish at 4:00 pm. Lunch and refreshments are provided, if you have any dietary requirements please let us know upon booking.

Dates and location

Our next Open Training Dates for this course can be found below.

  • Wednesday 24 August 2022

These courses are held at our Rugby office:

AHR Consultants
Suite 5 Bloxam Court
CV21 2DU
Phone: 0345 076 2288

All our courses can also be delivered on your premises at a date and time to suit you.

Course fees

This course costs £219+ VAT per delegate. If you are considering attending multiple courses or sending multiple delegates, you might want to consider purchasing Training Credits which can save you up to 40%. In-house training costs on application.

Course rating

Based on delegate feedback from 2021/22

Register your interest

Please complete the form below, call 0345 076 2288 or email marketing@ahrconsultants.co.uk.