Overview
Communication is the overriding element to good management. In this Management Essentials course, we look at some of the barriers to communication, the importance of it and provides some fundamental skills and tactics to enable managers to do their job well.
This Management Essentials course also looks at management vs leadership and the qualities of a good leader, touching on different management styles and their uses.
A good manager recognises that they can’t do everything themselves so delegation is key for their teams’ development. It is also essential that the manager focuses on their tasks effectively.
Following a decision making exercise, delegates will be aware of the key steps in the decision making process and will know how to apply this in their own situation.
Learning outcomes
- Understand the difference between leadership and management
- Know what constitutes effective communication, and have the skills to maximise your effectiveness
- Be able to recognise your management style, and use others to suit the circumstances
- Understand the value of sound decision making, time management and delegation
- Have a range of techniques to help you effectively manage your people at work
- Know how to set SMART objectives
Who will benefit?
- First line managers and team leaders
- Newly appointed people managers
- Experienced managers in need of a refresher
Course content
- Management styles and motivation
- Communication and team roles
- Prioritising, planning and time management
- Decision making and delegation
- Goal setting and coaching
Course rating
Register your interest in Management Essentials
Please complete the form below, call 0345 076 2288 or email marketing@ahrconsultants.co.uk.