Even the best products and services don’t sell themselves. This course gives you the key skills necessary to convert prospects into long term profitable customers. We will explore the psychology of communication and persuasion in order to give you some key techniques to increase your effectiveness.
You can achieve the ultimate goal of happy and enthusiastic customers much more effectively if everyone involved with customer relations understands and is comfortable with a common sales process.
During this course, we will work with you to build a winning sales process, examine the key blockers and identify your unique selling points. We will also look at handling objections and closing techniques.
- Converting prospects to customers
- Communication and persuasion skills
- Winning sales processes
- Objection handling
- Closing techniques
This is a full day course, starting at 9:30 am and finish at 4:00 pm. Lunch and refreshments are provided, if you have any dietary requirements please let us know upon booking.
Dates and location
All our courses can be delivered on your premises at a date and time to suit you. Alternatively you can attend one of the following open courses:
- Tuesday 22 January 2019
- Tuesday 2 April 2019
- Tuesday 9 July 2019
These courses are held at our Rugby office:
Suite 5 Bloxam Court
Phone: 0345 076 2288
£175 + VAT per delegate. In-house training costs on application.