HR Support

Available to businesses with up to 10 employees, Consult Oncall provides 24/7 access to our dedicated HR and employment law advice line. There is no limit to how many calls you can make, meaning you can always rely on our team of experienced consultants to help you approach any situation with confidence. Whether you need an answer to a simple question or advice on a more complex matter, Consult Oncall acts as an essential layer of protection against potentially harmful HR issues.

All businesses face unique challenges which require different levels of support. With Consult Custom, we give employers the freedom to shape their own HR package and access the services they need without overspending.

As standard, this package includes 24/7 access to our HR and employment law advice line, as well as an online portal with over 250 documents and templates. As a client, you will receive a tailored handbook containing an array of useful policies and contracts, while a dedicated consultant will review and update your existing HR documentation annually. In addition, Consult Custom includes our Employer Defence service, which is backed by our group insurance policy to protect you from paying out legal costs and compensation awards in the event of an employment tribunal claim (policy subject to T&Cs).

For a tailored experience, you can choose from our selection of optional services and add them to the Consult Custom package in any combination. This includes access to BreatheHR (a cloud-based HR management system), our Employee Assistance Programme, bespoke letters and forms for key HR procedures, and Equality and Discrimination Awareness training for all your managers and staff. Thanks to our expertise in health and safety, we can also include an onsite Fire Risk Assessment for your business, allowing you to attain peace of mind in another crucial area of compliance.

With AHR Consultants acting as your fully outsourced HR department, Consult Complete offers a fully comprehensive solution for all your HR and employment law needs. Rather than incurring the expense and liability of an internal HR department, this package allocates one of our expert consultants as your HR Business Partner to support you with your business strategy, while giving you unlimited access to our wider HR team whenever you need it.

Unlike our other HR packages, Consult Complete provides you the benefit of our entire HR service offering as standard and incudes onsite visits, alongside our 24/7 employment advice line and online portal. This multi-faceted approach allows us to support you on both a strategic and operational level, delivering insights on organisational design, advice and support on employee relations, bespoke training courses, and complex HR related consultancy projects.

Furthermore, Consult Complete gives you access to BreatheHR (a cloud-based HR management system), our Employee Assistance Programme, a tailored company handbook, annual documentation reviews, bespoke letters for key HR procedures, onsite Fire Risk Assessments, and Equality and Discrimination Awareness training for all your managers and staff. What’s more, Consult Complete includes our Employer Defence service, which is backed by our group insurance policy to protect you from paying out legal costs and compensation awards in the event of an employment tribunal claim (policy subject to T&Cs).

As part of our HR support packages, we also offer access to Breathe – a cloud-based software with innovative features for HR administration. Breathe acts as a central hub for all your employee data, providing an efficient solution for previously time-consuming HR tasks. By integrating Breathe into your organisation, you can transform the way that you manage documentation, whilst streamlining your processes for reports, holiday requests, employee absences, and much more.

Find out how Breathe can boost your performance here.

As proud partners of CiC Wellbeing, we can offer your employees a free 24/7 support service as part of our market-leading Employee Assistance Programme (EAP). This includes the provision of confidential advice, practical information, support, and counselling on a wide range of issues. By adopting an EAP, employers can contribute to the psychological and emotional wellbeing of their employees, which ultimately helps to reduce stress and absence in the long term.

Not only does this save businesses time and money, but it also demonstrates their duty of care effectively, while acting as a proactive management tool for identifying risk. Employees also receive the benefits of a professional and confidential service via freephone, email, live chat, and a mobile app. This is accompanied by access to legal support and financial guidance, making our EAP an option that your employees can rely on in any circumstance.

Find out how the programme can benefit your business here.

A compliant and up to date fire risk assessment is essential to ensure that your employees and your property are kept safe from the dangers of fire, with this being a legal requirement under The Regulatory Reform (Fire Safety) Order 2005. As well as being a leading provider of HR support, we are also specialists in all areas of health and safety, which is why we offer an on-site fire risk assessment as part of our Consult Custom and Consult Complete packages.

This service consists of an on-site visit from an experienced H&S Consultant, who will complete a full assessment of any fire safety risks in your workplace. Following this, we will assist you in implementing control measures and employee guidance that offers comprehensive protection against the risk of fire. You will also receive our continued support when your fire risk assessment is due for review, as we look to ensure that you remain compliant with guidelines and legislation.